General

How do I configure my Proxy settings?

Sequencher will auto-detect your system's Proxy settings.  If there is a problem with your Proxy settings, you will be prompted to enter your Proxy credentials.  Sequencher will then use these new settings.  

If you need to re-configure your Proxy settings, launch Sequencher Connections, go to the Settings menu, and select Proxy Config...  where you can alter the contents of the dialog.   

What is the current version of Sequencher?

The current release of Sequencher and Forensic-enabled Sequencher is version 5.4.6. If you are currently using an older version and would like to upgrade, please contact us.

Can I get a copy of Sequencher for evaluation before I buy?

Yes.  You can get a 15-day full evaluation copy by downloading and installing Sequencher. After launching Sequencher, select the Evaluate Sequencher button on the Sequencher License Manager dialog, fill in the contact information form provided, select Next, then Start Sequencher if you are ready to go.   The Evaluation version has all of the latest features and you can try them with your own sequence data.  If automatic activation of your evaluation license fails, you will be provided with a 5-day Viewer license.

Does Sequencher work with 64 bit processors?

In general, the answer is yes. Sequencher 4.10.1 and later versions will automatically install 64 bit drivers on 64 bit operating systems.  Versions of Sequencher prior to 4.10.1 will not install any drivers on 64 bit operating systems. Please download and install the 64 bit compatible drivers.