Support

Documentation and Technical Support

Here are a few useful technical support documents for current versions of Sequencher running on both Macintosh and Windows computers.

Sequencher Installation Instructions

For help installing Sequencher on either Windows or Macintosh:

DNA-Seq Tools Installation Instructions

For help installing DNA-Seq Tools, including FastQC, for use with Sequencher on either Windows or Macintosh: 

RNA-Seq Tools Installation Instructions

For help installing RNA-Seq Tools for use with Sequencher on either Windows or Macintosh:

    System Requirements

    Macintosh Minimum Requirements:

    • 10.7 and higher
    • 3 GB RAM (working with NGS data requires more RAM, at least 16 GB recommended. Additonal RAM may be required for large datasets.)
    • 355 MB hard disk space for Sanger DNA analysis and an additional 320 MBs for NGS-Seq Analysis

    Windows Minimum Requirements:

    • Windows 8 and higher
    • 3 GB RAM (working with NGS data requires more RAM, at least 16 GB recommended. Additonal RAM may be required for large datasets.)
    • 280 MB hard disk space for Sanger DNA analysis and an additional 580 MBs for NGS-Seq Analysis

    Tutorials

    For information on how to perform key tasks using Sequencher, as well as instructions on how to use many of Sequencher's new features, please browse the online TUTORIALS.

    AppleScript

    A Working with AppleScript tutorial and some sample AppleScript scripts are installed with Sequencher, and are also available on this website. The tutorial and scripts give you a glimpse into the potential of AppleScript and how it can help you get more from Sequencher. Click here to download the AppleScript samples.

    Sequencher Hardware Key Color Code

    As of the winter of 2006, Gene Codes distributes Green, Blue, and Yellow SuperPro keys. We will no longer ship the Purple Eve3 and the Red SuperPro key.

    Key Function Supported Software
    Green or black with green stripe Network SuperPro Key Sequencher License Server 6.1 and above
    Blue or black with blue stripe Standalone SuperPro Key Mac Sequencher 4.7 and above
    Yellow or black with yellow stripe Standalone SuperPro Key Windows Sequencher 4.0 and above
    Red NW label Network SuperPro Key Windows Sequencher License Server 5.2 and above
    Purple NW label Network Eve3 Key Mac Sequencher License Server 5.2 to 6.0.3
    Purple SA label Standalone Eve3 Key Mac Sequencher 3.1 to 4.7

     

    Sequencher Server Downloads

    Download Sequencher Server installer and corresponding installation instructions from the Sequencher Server Downloads page.

    Contact Gene Codes Support

    For additional information, or if you have any questions after reading this documentation, please contact Gene Codes Technical Support.