Support

Documentation and Technical Support

Here are a few useful technical support documents for current versions of Sequencher running on both Apple and Windows computers.

Sequencher Installation Instructions

For help installing Sequencher on either Windows or Macintosh:

System Requirements

Macintosh Minimum Requirements:

  • 10.5 and higher
  • Intel processor
  • 512 MB RAM
  • 175 MB hard disk space

Windows Minimum Requirements:

  • Windows XP or later
  • 512 MB RAM
  • 150 MB hard disk space

Tutorials

For information on how to perform key tasks using Sequencher, as well as instructions on how to use many of Sequencher's new features, please browse the online TUTORIALS.

AppleScript

A Working with AppleScript tutorial and some sample AppleScript scripts are installed with Sequencher, and are also available on this website. The tutorial and scripts give you a glimpse into the potential of AppleScript and how it can help you get more from Sequencher. Click here to download the AppleScript samples.

Sequencher Hardware Key Color Code

As of the winter of 2006, Gene Codes distributes Green, Blue, and Yellow SuperPro keys. We will no longer ship the Purple Eve3 and the Red SuperPro key.

Key Function Supported Software
Green or black with green stripe Network SuperPro Key Sequencher License Server 6.1 and above
Blue or black with blue stripe Standalone SuperPro Key Mac Sequencher 4.7 and above
Yellow or black with yellow stripe Standalone SuperPro Key Windows Sequencher 4.0 and above
Red NW label Network SuperPro Key Windows Sequencher License Server 5.2 and above
Purple NW label Network Eve3 Key Mac Sequencher License Server 5.2 to 6.0.3
Purple SA label Standalone Eve3 Key Mac Sequencher 3.1 to 4.7

 

Sequencher License Server Downloads

Download Sequencher License Server and Client installers and corresponding installation instructions on the Sequencher License Server Downloads page.

Contact Gene Codes Support

For additional information, or if you have any questions after reading this documentation, please contact Gene Codes Technical Support.