The current release of Sequencher and Forensic-enabled Sequencher is version 5.1. If you are currently using an older version and would like to upgrade, please contact us.
These are some of our more Frequently Asked Questions (FAQs). If there's a question that you have that isn't answered on this page, please contact Technical Support or email to firstname.lastname@example.org.
We release at least one new Windows and Mac upgrade of Sequencher each year.
In general, the answer is yes. Sequencher 4.10.1 and later versions will automatically install 64 bit drivers on 64 bit operating systems. Versions of Sequencher prior to 4.10.1 will not install any drivers on 64 bit operating systems. Please download and install the 64 bit compatible drivers.
One of the reasons that Sequencher is so popular is its display of data from automated sequencers. You can view both individual chromatogram files and aligned chromatogram files in Sequencher. If a file that you have from an automated sequencer does not open in Sequencher, please Contact Technical Support.
Sequencher is available directly from Gene Codes Corporation. You can contact us in the following ways:
- Call us at 1.800.497.4939 (in the US), or +1.734.769.7249 (outside the US)
- Email us at email@example.com, or
- Fax us at +1.734.769.7074 and we will refer you to the sales representative for your area.
You may use either a purchase order or a credit card.
You can also purchase Sequencher from one of our International Distributors as well.
Yes. A demo version of Sequencher is available. Just fill out the Demo Download Form and you'll be given a confirmation page to download the demo free of charge.
It has all the latest features and you can try it with your own sequence data. However, copying data into other applications, saving, exporting, viewing reports, and printing are all disabled in the demo version.
Many of our users find Sequencher so intuitive that training rarely becomes a question. However, you can extract much more power from Sequencher if you become more familiar with a broader range of features and functionality that it can offer. If you have any questions about how to accomplish something in Sequencher, we encourage you to contact us at technical support. We also provide tools for more independent exploration of Sequencher.
The Sequencher Help includes a searchable version of the user manual. The Help is context sensitive, so whenever you execute a Help command from within Sequencher, you will open an HTML page that addresses questions related to where you are in the program. Search tools navigate you through Help for information on specific topics, and the Appendix contains a glossary and other tools to make your use of Sequencher more powerful and efficient.
On this Web Site you will also find the Tour Guide, which walks you through much of Sequencher’s core functionality; such as converting auto-sequencing files to an assembled and edited contig.
We also provide you with several PDF Tutorials with sample data. Each tutorial focuses on a particular aspect of your workflow. You may want to start with the Trimming Sequence and Assembly Strategies tutorials and then move on to the Reference Sequence and Quality Scores tutorials. The Assemble by Name tutorial will introduce you to these powerful functions. We also have a tutorial specific for mitochondrial analysis.
Sequencher training options include internet-based training, where you work closely with a Sequencher expert on your specific sequence analysis questions while you share a desktop. Finally, Gene Codes also offers on-site training, which can be adapted to suit the needs of your organization. Please contact firstname.lastname@example.org for details on price and scheduling.
Yes, and we can provide you with a letter stating this on request.
Hardware - Windows Users
The minimal requirements to run Sequencher on Windows is 150MB of free hard disk space and 512MB of memory.
Sequencher 5.1 does work with Windows 8, Windows 7 & Vista. If you currently have Sequencher 4.7 or under, please upgrade to 5.1 for complete Windows compatibility.